HRIS Analyst

HR System Performance and Support

• Evaluate PSS/HR systems to address areas of optimization and make recommendations to PSS leadership to eliminate redundancy and increase efficiency across all platforms.
• Identify gaps in processes and/or workflows to enhance system performance, data integrity and reduce manual interventions and recommend solutions to stakeholders.
• Evaluate system improvements and new functionality from vendors’ system upgrades and releases to determine impact and priority.
• Establish a network of peers within the industry and vendor community platforms to exchange best practices, trends, and vendor experiences.
• Maintain and update a comprehensive list and diagrams of all PSS/HR systems, integrations, and workflows.
• Follow approved processes for creating and maintaining all data flows in and integrations for PSS/HR systems to obtain business objectives and at the same time secure employee and business-related data.
• Oversee and support all data integration methods and connections to PSS/HR systems, including APIs, SFTP, and vendor data exchanges for data movements.
• Identify and suggest improvements and optimizations to leverage current investments in PSS/HR systems to control costs.
  

Technical Solutions to Support Business Objectives 

• Recommend process improvements, innovative solutions, and changes to improve and optimize People Technology service to the organization.
• Identify and translate business objectives and end-user needs into clear technical requirements to meet user requirements.
• Partner with key stakeholders to identify and develop technology solutions to streamline and automate PSS/HR processes to enhance the user experience.
• Propose, design, and implement solutions that maximize PSS/HR system capabilities.
• Implement and document these requirements into existing PSS/HR systems using approved methodologies.
• Contribute to the development and execution of the PSS/HR Technology Roadmap using innovation and best practices.
• Act as the primary point of contact for PSS/HR systems-related technical inquiries and issues. Provide timely and effective troubleshooting, support, and training to HR users and other relevant stakeholders.
• Work with IT teams to integrate the PSS/HR systems with other systems and applications, ensuring seamless data flow and minimizing manual data entry.
• Collaborate with internal UWCU teams and external HR system vendors and service providers to resolve technical issues, implement upgrades, and ensure timely support for system-related matters.
  

People Analytics

• Assist with the development of HR data analytics by leveraging systems, reporting tools, data sources, and dashboards to deliver actionable data reports to inform stakeholders making business decision.

• Gather requirements and recommends prioritization across multiple stakeholders within a project portfolio to implement enhancements, improvements, and data schemas to continuously improve reporting and dashboards.

• Coordinate the reporting functions within the People Technology team to create custom reports and analytics to support data-driven decision-making.

• Develop processes to extract, transform, and load (ETL) data from various sources into or out of PSS/HR systems, using approved tools to comply with governance and at the same time optimize data flows.

• Manage and ensure the quality of HR data, performing regular audits, resolving discrepancies, and determining root cause analysis for process improvement to sustain data quality. Ensure the PSS/HR systems and data flows to other systems comply with data privacy regulations and security standards.

• Implement and maintain appropriate access controls, user permissions, and data protection measures for reporting and analytics tools.

• Catalog all ongoing and scheduled reports in the People Operations employee data management catalog.

• Serve as the IT liaison and subject matter expert across all PSS/HR platforms to manage configuration, end-user access, security, and technical requirements by following established protocols and governance practices to ensure data integrity.

• Create or contribute to project planning and agile methodology to complete improvements, initiatives, and projects on the PSS/HR technology roadmap.

• Develop collaborative relationships with IT, accounting, external partners, and various operational teams to design, develop, and deliver system solutions that satisfy business requirements.

• Coordinate the IT full life cycle of PSS/HR systems through a technology roadmap, and the associated project planning.

• Create and maintain comprehensive documentation of system configurations, processes, integrations, and workflows related to projects and initiatives.

• Compose effective project communications to stakeholders and users with knowledgeable and helpful persona to establish trust and credibility.

• Create user guides and training materials to facilitate user adoption and knowledge sharing.