Branch Manager - Oshkosh

UW Credit Union is hiring a Branch Manager for our Oshkosh Campus Branch!

As a leader at UW Credit Union, you’ll be at the forefront of cultivating a team that exemplifies teamwork, operational excellence, and outstanding member service. You’ll play an instrumental role in building and maintaining relationships with the campus community and your team, proactively engaging with partners and stakeholders to foster strong connections and drive collaboration. Your ability to manage and resolve conflicts will be key to maintaining a positive and productive work environment.

As a Branch Manager, you’ll demonstrate high emotional intelligence, recognizing and responding to the emotions and needs of others while providing effective coaching and development opportunities for your team. You’ll encourage continuous learning and professional growth, empowering your team to achieve their full potential. Your leadership will inspire your team to cultivate meaningful relationships with members, uncover their true financial needs, and make recommendations that help them achieve their financial dreams.

We’re looking for someone with a high-performance mindset who sets and maintains high standards for team performance. Do you have a passion for motivating and driving your team toward exceptional results, ensuring members receive the best possible service? If you’re enthusiastic about developing people and creating a positive impact within the campus community, we’d love to have you on our team.

Why Work for UW Credit Union?

Join one of Wisconsin’s premier financial institutions, a 2023 Top Workplaces USA and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive:

• 21.5+ days annual paid time off
• 2 weeks paid caregiver leave
• 2.5 weeks paid new child parental leave
• 2 days paid volunteer time
• 11 paid holidays (includes your birthday!)
• 401k company match of up to 5%, plus approximately 4% discretionary match
• Variable bonus reward
• Competitive Medical, Dental and Vision plans, including domestic partner eligibility
• Free bus pass and bublr/ BCycle membership
• Employee Assistance Program
• Base Salary: $70,000 - $88,000
• And more!

What You’ll Do

• Guide and support team members through coaching, mentorship, skill-building opportunities.
• Lead by example to meet branch and company objectives.
• Foster an environment that consistently upholds our Branch Service Philosophy standards.
• Drive balanced scorecard results in line with our Members for Life Sales and Service Philosophy.
• Adapt effectively to evolving organizational priorities, reallocating resources as needed for optimal results.
• Participate in project work aligning with business initiatives and strategies.
• Take ownership and exceed expectations to deliver high-quality outcomes.
• Promote cultural competence by creating a welcoming environment that prioritizes humanity.
• Develop and empower a highly engaged staff, as reflected in annual employee engagement surveys.

What You’ll Need to Succeed

• Bachelor’s degree in business Admin, Finance, Marketing or related field required (or equivalent relevant work experience).
• 2 to 3 years of experience in a managerial capacity in a financial industry required – OR- an experiential equivalency of at least 3 years’ experience in a managerial capacity outside of the financial industry.
• 4-5 years’ additional experience in Financial Services or Retail Sales preferred.
• Demonstrated leadership skills to motivate and develop staff.
• Ability to learn, understand, and lead complex operations including the lending process, member services and teller operations.
• Strong interpersonal communication, outstanding ability to influence and build relationships, and creative problem-solving skills.

UW Credit Union is dedicated to cultivating a workplace that fosters a sense of belonging for all individuals and proudly upholds the principles of Equal Employment Opportunity (EEO). We highly value the unique perspectives and qualities that each person brings to our organization. Our recruitment, hiring, development, and promotion processes are based on an individual’s qualifications and demonstrated abilities. Our policy is to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristics protected by federal, state, or local laws. If you require a reasonable accommodation for any part of the employment process, please email employment@uwcu.org.