HRIS Coordinator

At UW Credit Union, our people are our most valuable asset, and we believe that technology should empower and elevate the employee experience. We are committed to fostering an environment where innovation, collaboration, and excellence thrive—and we need passionate problem-solvers like you to help us achieve that vision. 

As an HRIS Coordinator, you will be the driving force behind our HR technology, serving as the primary point of contact for UKG. You’ll play a critical role in system administration, troubleshooting, and optimizing HR technology solutions that streamline processes and enhance efficiency. From leading system escalations to ensuring seamless implementation of new functionalities, your work will have a direct impact on the way our employees experience HR services. 

If you thrive on problem-solving, collaboration, and driving meaningful change, this is your opportunity to join a forward-thinking organization that values continuous improvement, innovation, and the power of technology to transform the way we work. Join us and help shape the future of HR technology at UW Credit Union!  

This is a hybrid position requiring onsite presence at our Administrative Offices in Madison, WI. 

• Serve as the primary point of contact for UKG, managing system-related inquiries, troubleshooting escalations, and working with UKG support to resolve issues. 

• Support system configuration and maintenance, including HR business rules, job codes, benefits, compensation structures, timekeeping, time off accruals, and department codes. 

• Oversee the administration of UKG workflows, including Employee and Manager Self-Service functions. 

• Implement new system functionalities and ensure proper system configuration. 

• Manage user permissions, access, and security roles within HR systems while maintaining compliance with data governance policies. 

• Generate and maintain reports and dashboards to support HR data analytics and business decision-making. 

• Conduct audits to ensure data integrity and compliance with company policies and regulations (e.g., ACA, EEO, W-2, Taxes). 

• Identify process improvement opportunities in system workflows and automation. 

• Work closely with the HRIS Analyst on system changes, reporting enhancements, and integrations. 

• Coordinate UKG system releases and upgrades, ensuring smooth implementation and communication of new features. 

• Create and maintain system documentation, including SOPs, training materials, and workflow documentation. 

• Demonstrate system features to stakeholders, providing guidance on adoption and best practices. 

• Associate’s degree in Human Resources, Business Administration, or a related field (Bachelor’s preferred) OR equivalent relevant work experience. 

• 4-5 years of HR functional experience, including familiarity with payroll and timekeeping functions. 

• 2-3 years of experience in HR system administration, preferably with core HR systems; UKG experience is strongly preferred. 

• Strong analytical and problem-solving skills, with the ability to identify and implement system improvements. 

• Ability to apply system configurations with guidance and direction. 

• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, SharePoint, Teams, and Outlook. 

• Excellent communication skills, with the ability to translate technical concepts for non-technical users. 

• High emotional intelligence and relationship management skills. 

• Strong attention to detail and organizational skills, with the ability to manage multiple priorities. 

• Ability to work independently and collaboratively in a fast-paced, team-oriented environment. 

• Knowledge of Agile methodologies is a plus. 

Why Work for UW Credit Union? 

Join one of Wisconsin’s premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive: 

• 2 weeks paid caregiver leave 

• 2.5 weeks paid new child parental leave 

• 2 days paid volunteer time 

• 10 paid holidays (includes your birthday!) 

• Generous paid time off 

• 401k company match of up to 5%, plus approximately 4% discretionary match 

• 457 deferred-compensation plan 

• Generous variable reward bonus 

• Competitive health plan options, including domestic partner eligibility 

• And more! 

UW Credit Union is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants and prohibits discrimination of any type without regard to race, color, ethnicity, gender, age, disability status, pregnancy, religion, religion creed, marital status, familial status, sexual orientation, gender identity or expression, genetics, citizenship status, national origin, political belief, ancestry, military status, protected veteran status, arrest or conviction record or any other characteristics protected by federal, state or local laws.