UW Credit Union is growing and hiring for a new Member Solutions Center Manager in our contact center! You’ll lead a high caliber team that represent the voice of UW Credit Union: our member solutions center specialists. Your job is to empower and equip this team to succeed. Team development and process improvement fuel your passion. Being part of a leadership team with focus on employee engagement and teamwork is how you thrive. To be successful in this role, you will collaborate with various departments across the credit union. You’ll create and launch initiatives involving people, training, and technology that influence over 350,000 phone and web member experiences each year.
In our Member Solutions Center, we pride ourselves in building meaningful relationships. This occurs in our state-of-the-art contact center environment which invites collaboration, creativity, and comfort. As a leader with one of Wisconsin’s top financial institutions, you’ll be empowered to act in best interest of over 250,000 members around the globe.
What's in it for you?
Join Wisconsin’s number one credit union as rated by Forbes 2018, a four-time recipient of Madison Magazine’s Best Places to Work, and a two-time Milwaukee Journal Sentinel’s Top Workplace to receive:
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.