The Technician III position is responsible for all aspects of the Technician II job description along with managing work orders and duties as necessary to maintain the efficient and effective operation of all UWCU owned and leased buildings. This includes, but is not limited to preventive maintenance, repairs, building system operation, lighting replacement, grounds maintenance and recommendations for continuous improvement to current maintenance systems and procedures. The Technician III will carry out and work with vendors and suppliers as authorized by the Building and Ground Supervisor. He/she will also maintain a safe and comfortable working environment for all UWCU staff and membership at all locations.
1) Maintenance & Facilities - 60%
a. Maintain all seasonally used equipment and storage facilities for landscaping and snow removal.
b. Oversee the monitoring of buildings and grounds to assure that all areas are clean, safe and fully operational.
c. Coordinate and perform the repairs or clean-up of building walls, carpet, ceiling, furniture and millwork. Work may include painting, staining and use of adhesives.
d. Coordinate and perform workstation, office moves or changes as requested through the Facilities Manager or Building and Grounds Supervisor.
e. Perform repairs, troubleshooting, and adjustment of lock sets and installation of locks on cabinets, doors, closets, desks, and other items requiring key change outs.
f. Coordinate and perform the replacement or repair building door locks, including power assist entrance doors.
g. Active involvement with commissioning of new facilities and modification to existing facilities. Assist other areas of the Facilities Department in times of heavy workload or absences.
h. Coordinate and perform preventive maintenance and repairs to building structure, plumbing, electrical, and HVAC systems.
i. Administer the building automation system and oversee the preventive maintenance program for the administrative center, local and outlying branches ensuring all systems are working according to specifications.
j. Oversee the testing building mechanical systems and alarms on a regular schedule to assure reliability and safety for building occupants.
k. Input, oversee and complete work requests to ensure proper and preventive maintenance is being done.
l. Participate in active sharing of knowledge with peers to foster learning and cross training at all levels within the department.
m. Work with vendors to perform testing of building mechanical systems and alarms on a regular schedule to assure reliability and safety for building occupants
n. Set up building asset sheets for recording all building equipment and parts needed to support the building system. Assure As-Built drawings and Operation and Maintenance (O&M) Manuals are on site and up to date.
o. Provide a service level in the operation of the buildings when B&G Supervisor is not available.
p. Complete branch inspection task list during site visits as time allows.
q. Perform other duties as assigned by the Facilities Manager or Building and Ground Supervisor.
2) Assure building is fully operational during business hours - 10%
a. Walk through Corporate HQ building and grounds daily to identify and maintenance, security and cleaning issues that need to be addressed.
b. Check water softener for proper operation on a weekly basis. Make necessary adjustments or arrangements for repairs.
c. Check all sump and ejection pumps for proper operation. Maintain and repair as directed.
d. Make sure all mechanical systems and elevators are inspected by the state or local inspectors as required by law
e. Verify that building systems are fully operational to provide a safe and comfortable working environment
f. Be on call and available after hours in the event of building or employee emergency requiring a Facilities staff member to respond (such as elevator problems, water leaks, fire alarms, electrical or HVAC equipment failure, etc).
g. Respond in a timely manner to requests from other departments that require specialized tools, technical knowledge or general maintenance assistance.
3) Administrative Duties - 20%
a. Track and order supplies for general maintenance such as light bulbs, ceiling tiles, and bathroom and kitchen supplies.
b. Retrieve and/or input electronic work orders from computer system, fulfill the duties as requested in a timely manner, and close out work order with recorded hours and description of services rendered.
c. Under the direction of the B&G Supervisor, purchase and maintain an inventory of necessary tools and parts for building and grounds maintenance. Any purchases over $200 to be approved by B&G Supervisor
d. Provide a service level in the operation of the buildings when B&G Supervisor is not available.
e. Ensure service contracts as established by B&G Supervisor are performed by vendors in a good craftsman like manner per the language of the contract.
f. Assist the B&G Supervisor with the specifications, evaluation and soliciting of bids for capital improvements and other work not performed in house. Work with vendors to complete projects in a timely manner.
g. Provide input in establishing and maintaining the yearly facility operating budget.
h. Oversee the corporate key control database
i. Ability to effectively interact with service providers and peers.
j. Perform duties as assigned by the Facilities Manager and B&G Supervisor.
4) Security Duties - 10%
a. Service and repair security equipment such as drive up tubes, deal drawers, networked video recorders, holdup buttons, motion detectors, cameras and card readers.
b. Assist branches with safe deposit rekey or rotation to maintain a pool of available boxes
c. Be available for problem solving during non-regular work hours, including regular on-call support rotation.
d. Respond after hours when emergency situations arise and alarms are activated.
e. Establish contact with monitoring companies.
o Interface with municipalities, Police and Fire Department with respect to building and grounds related issues
f. Review security footage and submit Security On-call work orders with detailed recording of the incident so proper action can be taken based on the situation. Complete all appropriate protocols in on-call situations.
To perform this job successfully, an individual must demonstrate regular, predictable attendance and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The individual must be able to successfully pass background checks.
Must have a valid Wisconsin driver’s license
Position requires ability to be on-call as stated in Security Duties above
• A minimum of 8 years demonstrated hands on experience in all phases of facilities maintenance with an emphasis on electrical and HVAC troubleshooting
• Mechanical aptitude, including operational experience with lawn mower, snow blower, and other lawn care equipment
• Advance knowledge and understanding of building system operations (including utilities/infrastructure, i.e., HVAC, electrical, plumbing, etc.), regulations and codes related to building construction and maintenance, and technical drawings and blueprints. Experience with modular furniture systems.
• Experience with voice/data cabling routing and termination and testing. .
• Working knowledge of OSHA rules and regulations.
• Computer knowledge using Microsoft Office, Intranet and work order systems
• Thorough understanding and strong working knowledge of trades related to HVAC, carpentry, plumbing, roofing, electrical and landscaping is required.
• Willingness to research and seek out information on new product technology, energy efficiency and sustainability solution which allows our facilities to continue with a best in class environment.
• Must work well under pressure, meeting and completing multiple deadlines. Ability to work collaboratively with and coordinate workloads with fellow coworkers
• Ability to work unsupervised
• Ability to work flexible hours
• Ability to travel
• Ability to work in a typical office environment involving exposure to fluorescent lighting, potential ink fumes, contact with synthetic materials and air conditioning.
• Ability to stand and walk for a minimum of 8 hours and potentially for extended periods of time.
• Ability to lift up to 75 pounds and greater amounts with assistance (furniture partitions, salt, walk off mats and pan, glycol tanks, motor, etc.)
• Ability to repair or replace defective equipment parts using hand tools and power tools, and reassemble equipment
• Ability to operate power equipment
• Ability to climb ladder and building structures with no height restrictions